We may change our card rates at any time on 30 days’ notice.Our decision as to weight or measurement is final. If we re-weigh or re-measure your item, we may charge any higher applicable cost to your account.Those items will be charged at the rates set out in the relevant DPM package. Items franked using a Digital Postal Meter (“DPM”) do not receive the discounts in your pricing schedule.Please notify us if you open a new TPID, so we can link it to the correct pricing schedule. We can only deduct the discounts from the client account codes (sometimes called “TPIDs”) linked to your pricing schedule.If your pricing schedule does not specify a discount, you must pay the card rate for that Service. Our prices for the Services are based on our standard rates (sometimes called “card rates”), current at the time you lodge your item for delivery.We may open and inspect any item if we comply with the Postal Services Act, and may refuse to accept any item for delivery if we reasonably believe that it does not comply with our agreement with you.The Services and their specifications are set out in the current version of the Postal Users’ Guide (available at If we agree with you to provide other Services to you under these Service Terms, we will provide to you a Service Specification for those Services.No amendments proposed by you apply, unless different terms are specifically agreed with you in writing by one of our General Managers. If the Service Terms are not consistent with the General Terms, the Service Terms have precedence for these Services.īy starting to use the Services, you are deemed to have accepted the General Terms and these Service Terms. The current version of the Service Terms applies whenever you use the Services. Please read both sets of terms carefully. These Service Terms, and the current version of our General Terms, together form the agreement with you to provide the Services. You have asked for, and we have agreed to provide, postal services from New Zealand Post Limited (“Services”). When paying for international parcel services with stamps, you are required to pay the GST on the component of postage that is paid for by stamps. These include International Economy as well as the majority of our business services (which require the use of a PermitPost impression instead of a stamp). * There are some international items that you are unable to pay for using stamps. This is unlikely to equal the exact value of multiple KiwiStamps. Postage costs for sending items internationally is made up of various components such as weight, size and destination you're sending to. If you want to use KiwiStamps, that’s fine too - but it's likely that you'll need to use a combination of KiwiStamps and other denominated stamps to make up the exact value of the required postage (as KiwiStamps are worth exactly $1.70). Just make sure you’ve got the right postage amount and that the stamps are firmly fixed to your item. If you want to use denominated stamps to send your international mail items, that’s not a problem. Stamps are valid postage on most* international items.
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